Commercial Terms

Terms & Conditions

The Governing Instrument

The summary below reflects our standing commercial terms. The complete, authoritative document — the Terms of Engagement, Trade Policy & Partnership Charter — governs every enquiry, sample, order and partnership entered into with Himalayan Region. Read or download the full instrument below.

Official Document · PDF · Ref HR/LGL/TEPC-01

Terms of Engagement, Trade Policy & Partnership Charter

The single governing instrument — 28 numbered articles and 4 annexures, including the Compliance Register and Product & SKU Schedule. Version 1.0 · 20 pages · approx. 0.9 MB.

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Payment Schedule

80% of the total invoice amount is payable immediately upon official order confirmation via email. The remaining 20% is due on the confirmed delivery date, as per official correspondence.

Refund Policy

Refunds are applicable only in cases of pre-dispatch cancellation, defective goods, or confirmed non-delivery. No refunds will be processed post-dispatch or for buyer-side requirement changes. Approved refunds are processed within 10 business days via the original payment method or bank transfer.

Official Communication

All transactions are governed strictly through official email communication. Verbal commitments hold no binding authority.

For order confirmations and commercial correspondence, write to office@himalayanregion.com or himalayanregionindia@aol.com.

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